They are entrepreneurs, pushing fashion forward in so many different ways. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. A week later they have opened a dispute saying this was an unauthorised payment? Step 2: Tap on the Setting icon from the top right side of the screen. Verify your information with Paypal (banks, cards, email, etc). Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Rather Depop shipping is included in the price depends on the individual seller. Options. Music. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. guccidurags. With an effective product description, you can convince the customer to click the Buy now button. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. Recently I got the first person that paid with the PayPal button. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. It all hangs on whether paypal agree that the transaction was unauthorised. With Paypal, you can get a hold of an associate through their live chat message center. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. Once youre logged in, click on Sell from the top right side. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. They are inclusive, diverse, progressive and creative. There are pros and cons to offering free shipping automatically. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. They are inclusive, diverse, progressive and creative. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. Enter your First name, last name, billing address, and tap on Next. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. In June . If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. However, you can create your account through the Depop app as well, as the process is the same. Depop Paypal Fee Calculator & Spreadsheet - Calculate Depop - FinalFees But I dont own any designer clothes, so these options werent a fit for me. Test out different poses. Sustainability; Blog; About; Sell on Depop; Jobs; News . Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. Can anyone help me? "We will continue to remind our community about the importance of account security and updating their passwords.". can someone explain why I was charged $13? This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Wirecutter is the product recommendation service from The New York Times. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Im going to get rid of those this week was a common refrain. The following is a sponsored link. They are entrepreneurs, pushing fashion forward in so many different ways. Is it likely that I'll win my money back without the screenshots attached? Its never happened before while using Depop or any app. Fiona Short, Depop seller, phone interview, September 24, 2020 Press question mark to learn the rest of the keyboard shortcuts. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. Please contact the moderators of this subreddit if you have any questions or concerns. Depop Revenue and Usage Statistics (2023) - Business of Apps Enter the 6-digit code sent by Depop to your phone number. It focuses on music, fashion, art mental health, and sustainability, Short said. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. A sub for discussing all things Depop. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. Repeated violations will result in a ban. Make sure the email on your Paypal account and your Depop account match. One was charged 0.06 more than the other for the fee. We'll just need you to confirm: The email address linked to your Depop account. Want to Shop More Sustainably? If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Good to know it's normal doe. In this article, weve shared many important things you must know before selling on Depop. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. The culture of the app is young, open-minded, and versatile. Please read rules before posting. Reddit and its partners use cookies and similar technologies to provide you with a better experience. That's so bad, the other person must know exactly what they have done. I also received an email from Paypal a receipt of fees paid to Depop. FAQs will be removed. Figuring out what to get rid of is just the beginning. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. We use cookies to ensure that we give you the best experience on our website. Instead, you will have to email them at support@depop.com. Also remember, PayPal fees! Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. When it comes to print-on-demand service providers, we recommend Printful and Printify. Theyre either thrifted, fast fashion, or from independent designers. Once youve put it all together, your listing should look something like this. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Create an account to follow your favorite communities and start taking part in conversations. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. | Depop Why Etsy dropped $1.6 billion on Depop. Attach proof of full refund to the buyer (i.e. Sydny Sky, Depop seller, phone interview, October 28, 2020. Why did Depop take money from my bank account? This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . Depop limited fee - PayPal Community In 2021, Depop was acquired by Etsy for $1.6 billion. then you will give the refund to the customer. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Well Damn lol. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. When it comes to print-on-demand service providers, we recommend Printful and Printify. What's the least amount of exercise we can get away with? After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. It seems its only the call center who make an issue about this. why did I get charged different payment fees? 1999-2023 PayPal, Inc. All rights reserved. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. Ah that's brilliant thank you so much, you've put my mind at ease!! Press question mark to learn the rest of the keyboard shortcuts. It's a pain, I hate PayPal payments. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. why did I get charged different payment fees? : r/Depop The USPS international shipping calculator can help you gauge your pricing. For some users, trust in the company has been dented. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Depop proudly states that 90 percent of its active users are under 26. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. Depop: 'I felt so violated when my account was hacked' You lost any seller protection by sending to another address than the paypal registered address of the buyer. Even when your product doesn't get sold, you wouldn't have to pay for anything. but I'm can't seem to upload them to the claim. Dropshipped print-on-demand products must use a design created by the seller. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. Please read rules before posting. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. I feel like im doing something wrong or not understanding? With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Below is a simple chart that shows how it works. Alternatively, don't price too high either because it can also dissuade customers from buying your product. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. A sub for discussing all things Depop. Find out more about how we use your personal data in our privacy policy and cookie policy. For reference, my first three sales on Depop were temporarily on hold. What is Depop Limited and why did I get charged for it? Alternatively, you can avoid counter service altogether. Step 6: Now tap on List your first item. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. By browsing this website, you consent to the use of cookies. Depop charges a 10% selling fee for sales on the platform. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Leave the Archive. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. A collective of individuals who inspire and grow with their evolving style and values. Step 2: Once youre logged in, click on Sell from the top right side. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Given the volume of compromised accounts for sale, the horse has already bolted," he added. You can simply adjust your listing and post it again. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. DEPOP LIMITED - Find and update company information - GOV.UK I'm sure Depop will have that policy too good luck!! You can certainly ship on your own. If youre not sure which one to choose between these two, check out this detailed comparison of. And my balance wasnt negative either. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. If you want to take that risk, we have a few tips on how to avoid getting scammed. Unlike Etsy, Depop does not charge listing fees. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Add a photo/logo that represents your brand and tap on Next. With shipping and complicated seller fees, it felt like a chore. Please search the subreddit before posting to see if the topic has already been discussed. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Depop suggests that you do not ship your item until you receive the payment. Labels are generated by the carrier and sent back to Shippo for you to print. Now you can start selling items and get paid when your items sell. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. How to Sell on Depop - Becoming a Power Seller | Wirecutter 2023 BBC. There are several times throughout the year that Depop has offered free shipping. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Step 3: Write a bio about your shop and what youre selling and tap on Next. Open the app and tap on the Camera icon at the bottom center of the home screen. Also they're charging me for shipping even if I put buyer pays for shipping? Solved: Scammed through Depop - PayPal Community It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. It's a pain, I hate PayPal payments. I am a bot, and this action was performed automatically. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Creating unique looks, new trends and making new from old. 4. The item I sold was 30$ and they taken 13$ out of the sale lol. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. Terms of Service - Depop help GB One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. Any post that does not adhere to them is subject to removal. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". If you had met seller protection paypal would have reimbursed you. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Do you have items laying around at home that you want to sell online? The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. When selling online there are some common reasons why customers return a purchase. Step 3: Fill out the basic details and then click on Next. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. Posted on. I found it hard to even imagine making a profit. Can pre-loved clothes make fast fashion sustainable? Depop, a social app targeting millennial and Gen Z - TechCrunch Just make sure to do your diligence and follow all the steps required by Paypal. Possibility 3: Buyer internationally cancelled the payment Leave the Archive. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Can someone explain to me what Depop limited is on PayPal and why im Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Consistency is key. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. Your description must disclose that you are working with a third-party to source and manufacture your products. So, to avoid refunds, always describe your items fully in your product description. Disconnect your Paypal from Depop and reconnect again. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Created 19 August 2016 Delivered 24 August 2016 So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. Below is a simple chart that shows how it works. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. If that is the case, Depop has a process and form that you can follow and fill out. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Now, you can list as many products as you want. This includes your email, credit card, and bank account. Depop charges a 10% selling fee for sales on the platform.