If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. It keeps me motivated to be better. Waitrose was updated by Krista Wenz on September 13th, 2022. Our Update History for Waitrose. I also appreciate your contribution to the communities in the UK and abroad. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". ", "I have been in an unofficial leadership role for the past three years. We have eliminated all risk for you. ", "I rate myself an 8 out of 10. It was fast and easy, asked several questions and had a group part before. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. First is the psychometric tests followed by a group interview and then a solo interview. Focus on describing your written and verbal communication skills. A part of being a diligent employee is ensuring you are always on time and present when expected. Top 20 Waitrose Interview Questions & Answers 2023 If you have past performance reviews or letters of recommendation from your references, review them before your interview. Waitrose Interview Questions [+Includes Best Answers] - WorkNearYou I have worked in a leadership role for five years and always lead by example. I gave my two weeks' notice and left on good terms. Had to do a task, too. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change. Pass the Waitrose Interview | 12 Sample Questions & Answers However, be sure to back up your reason for liking or not liking performance incentives. Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. If there was a specific problem with a product or item, I would share this with my supervisor or Team Leader so he or she could then investigate the matter further.. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. How would you deal with an angry or frustrated customer in store? If you were fired, they want to know if you will admit why you were fired, if you take responsibility, and what you learned from the experience. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. Applied online and passed the online assessment. Very laid-back, almost forgot I was in an interview. 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. Remember having related work experience will put you ahead of the competition. Easy Interview. You had a group task to do, and then an individual interview with a manager. It is a subsidiary of John Lewis Partnership. If you have unique ideas for creative displays, let the interviewer know your thoughts. The interview lasted for around 20 minutes and I was asked around five questions, asking about times I'd worked within a team and about what determines good customer service. Wow, you give by far the best advice. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. The interviewer asks this question to see what type of employee you will be if hired. If you have examples of displays you have created, be sure to share that with the interviewer now. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! Give Me The Answers To My Interview! After this discusses hours I was available to work and when I could start. I hope once I complete my education that, I can be given full-time hours for the summer. You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. Display to the interviewer that you can do more than the bare minimum. I was late to work only once last year due to a snowstorm that stalled all of our employees' commutes - including those with personal vehicles. When there is a problem in the workplace, I am the one people seek to resolve the issue. Tell the interviewer why this particular job duty excites you. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. "I have reliable transportation. Interview questions and answer examples and any other content may be used else where on the site. Tucker Carlson: We're Not Allowed To Ask Questions About John Fetterman I felt everything was relevant. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). The interviewer wants to know what you like the most to see where your strengths lie. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. Waitrose Interview Questions. I have an interview today ill update you on how i do :). What is the interview process at Waitrose? 1 community answer was added by Lauren McCabe on October 31st, 2019. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. Most people are enthused about being rewarded for their successes. Very detailed o line application process. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. "If I had an aggressive and disrespectful customer, I would calmly ask them how I could help. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Still not convinced? Waitrose Warehouse Assistant Interview Questions | Glassdoor Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Full Suggested Answer & Detailed Response, Question 5, Let the interviewer know if you have not worked in a competitive work environment. Interview. Followed by some behavioural questions then a general chat about availability etc. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. Honesty is incredibly important when working with cash transactions and valuable merchandise. Can you give an example of where you showed leadership? How would you manage food temperature in the freezers/ fridges? Waitrose Interview Process. I am available to work whatever schedule I am given and am happy to work overtime as well. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. ", "I dislike working in an environment that is hostile and negative. I work very hard to ensure I speak to everyone in terms they can understand. However, small perks are always nice to have!". So many notes already, would have went into this interview the wrong way. I have worked in a leadership capacity for the past five years and love sharing my knowledge and experience with others. Perhaps another store in future. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you can read and write job offer forthcoming within 24 hours. Full Suggested Answer & Detailed Response, Question 3, Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. At Waitrose, we pride ourselves on delivering outstanding customer service and care. ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. 9 answers. I work best with organizations with a penchant for learning and promoting their employees based on performance. There is no wrong answer as to what you want to learn if hired at Waitrose. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. Upvote 2 Downvote Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Q8. 2. Name a time youve faced a problem and how did you overcome it? I was sick for two days, and a note from my doctor accompanied those. "My most recent employer and all others would say that I have strong character and always choose honesty first. Think about some of the variables in your life that could affect your ability to arrive on time for work. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. 3. I understand that retail can be challenging because of the multiple personalities you are faced with daily. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. I did not miss one work day last year or the year before. ", "I think uniforms are a great way to provide a feeling of unity in the workplace. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Here we. "I had zero unexcused absences last year. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. The main thing the hiring manager wants to hear is that you are responsible and organized. Waitrose Interview Process - The Student Room Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. Talk to the interviewer about your past year's attendance at your previous job. After assuming a management position, our turnover rate decreased by 30%. How would you manage food temperature in the freezers/ fridges? Your questions and answers helped me tremendously to land my first Tech job. You had a group task to do, and then an individual interview with a manager. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". Leadership at the retail level can open up many career options, such as store management, district-level leadership, and even corporate opportunities. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. Your five core values speak volumes and are what made me want to apply to your company. Yes! One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). This means that every time you visit this website you will need to enable or disable cookies again. We all know interviews are stressful and competition is intense. Retail and customer service-based roles often require diplomacy when working with the public. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. Why do you want this job and what can you specifically bring to the role? Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. I applied online. Felt like a formality rather than a real test of an interview. Thank you for sharing. I communicate effectively with diverse groups and know how to bring out the best in people. I was taught to treat others as I want to be treated, which is what I do daily.". "I feel that performance incentives are a great idea. Tell us about yourself? If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. What skills do you possess that you think would be an asset to our team? Which all went well. Most companies have policies in place for handling rude or aggressive customers. My written communication skills are exceptional, as well.". TIP #4 In respect of TIP#3 above, when answering these types of behavioural interview questions, we recommend you make good use of the STAR interview technique. After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. Glassdoor users rated their interview experience at. Be sure to avoid sounding self-righteous in your answer. I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. Also included general questions of experience in customer service e.g: tell me a time when. ", "No, nothing negative will show up in my reference check. Focus on giving the exact number of days you missed work and why. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. If you have suggested change in another area of your life, use that example in your response. Which all went well. I went through a nasty divorce, and our house went into foreclosure. Have a question or concern? Quick, easy and simple. The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. It's great to be 10-15 minutes early rather than just showing up on the dot. Waitrose Night Shift Stock Replenishment Interview Questions What is your most important success so far? How would you manage food temperature in the freezers/ fridges? Assure the interviewer there is no reason why they shouldn't hire you. We were having some problems with theft because of it. I offered to help her out to her car, and she gratefully accepted. The job description should have prepared you for the shifts you will be asked to work. You may have a portfolio or even photos on your phone to share. We do not claim our questions will be asked in any interview you may have. Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "I value honesty, so if I saw a coworker stealing. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I had my interview yesterday, and I did great! I would love to work for a company with such a great reputation and ethical business practices. I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". Finally, be sure to mention any successful outcome. They mentioned that I have not missed a day of work the entire time I worked for them and that I demonstrate strong leadership skills even when not working in a leadership position.". ", "Last year, I worked at a high-end jewelry store where sales goals were intense, and the rewards were high. The hours were just not right for me in the end which is a shame. Full Suggested Answer & Detailed Response, Question 8, Heres why you should buy with PassMyInterview.com. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. I always strive to be a team player and help my employer and coworkers when needed.". Candidates interviewing for Customer Service Assistant and Customer Assistant rated their interviews as the hardest, whereas interviews for Supermarket Assistant and Sales Assistant roles were rated as the easiest. The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all Waitrose positions. What is your most important success so far? I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. I do my best always to be available and present when expected.". Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Thanks a lot! The hiring manager wants you to rate your skills from 1-10. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. After describing the environment you dislike working in, end your response on a positive note. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs The interview process was easy and enjoyable. I have been slowly building my credit and recently qualified for a mortgage to purchase another home. ", "Thank you for asking. I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. "My reaction to employee theft would differ if I were a retail associate or a retail manager. Waitrose Interview Questions (2023) | Glassdoor Then once got through that stage. I want to work for Waitrose because your values align perfectly with mine. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. So I recently applied for a part time job at waitrose! He is about to become a wealthy quarterback, but at that time he wanted to sell Philadelphia on why he is the guy they need as a leader. This website uses cookies so that we can provide you with the best user experience possible. Q9. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. However, with a small amount of preparation you can ace the Waitrose Interview. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. Be sure you answer honestly, so your response aligns with your employer's. The process took 3 weeks. "I am looking to lay the foundation for the rest of my career with this position. The answers to the FULL LIST of interview questions featured on this page. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience.