Conducting inbound/outbound customer service calls. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. You don't necessarily have calls every . Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Provide support to users of top tax software providers. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Come on board! Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Group Linking Link Okta groups to existing groups in the application. Our developer community is here for you. Yes! You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Were now out of the back room and working with the business to add direct value, Huckabay says. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Freedom. Keep contractors happy with accurate payments on time, every time. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Autonomy. Outspoken. To find out more, read our Privacy Policy and Cookie Policy. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Learn more Tax Support Provide support to users of top tax software providers. Virtual Call Center Services - Resources - Liveops Log in. Browse case studies, customer service tips and other helpful resources for enterprises. Also the hiring process is long and it's unpaid. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Need to plan around other commitments? Unfortunately they dont pay a minimum per hour like other companies. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. The modern contact center. Virtual. Flexible. Efficient. - Liveops We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. No problem. Users verify their identity by . The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Find top links about Liveops Nation Login along with social links, FAQs, and more. Some clients also pay commissions. Use your email address or username and password to sign into your WebCE learning center account. The integrations looked complex. Then Liveops is looking for you! We understand the complex nature of managing independent contractors. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Gift Matching We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Want to become a Liveops agent? Grow your home business through Liveops client network, working with the brands you know and love. Mobile first. Is Liveops nation legit? Flexibility. Sell top insurance coverage to warm leads (license required). The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. The background check requires a $24.99 processing fee paid directly to our vendor. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Submit ticket. Find Out How & Apply . We cant do this. Login to know the status of the ticket. Liveops SWA Array Overview This app integration supports Single Sign-On. 2 Ways to Quickly Find Your Company's Okta Sign In Page Intelligent Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Apply now and a member of our team will work quickly to review your application and provide next steps. Please enable it to improve your browsing experience. The cons are being able to work in your own home. Build a thriving work-at-home business providing remote customer service for top brands. Duo Security for MFA | Okta Health, Dental & Vision. Liveops offers work from home in customer service and sales. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. This was a tight category! Client opportunities may have additional requirements, including expanded client-specific certification. Join the revolution of the modern contact center! Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. And, no calls equals no pay. No ones done this, Huckabay says. About Liveops Employee benefits & perks. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. He sees a role for Okta in all of it. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. You can also manage cookies in your browser settings. Liveops employees can directly contribute to the success of students journeys through college into . All rights reserved. Sound: Must have a sound card installed and be equipped with speakers or headphones. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Sign an Independent Contractor Agreement. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Or, if, No college? Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Help patients get the most out of treatment plans. For 10 years, she successfully owned and operated her own business in her home state of Indiana. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Virtual Healthcare Call Center Services - Liveops Okta goes so much further than other providers, Huckabay says. Work From Home contact center Roles - Join Liveops Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Collaboration tools are a huge part of us being successful, says Myers. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Sign in. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Liveops Independent Contractor - YouTube *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Liveops Agent Okta Portal If you are looking for Liveops Agent Portal Okta? If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Username or Email Password. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Discipline and setting expectations of yourself are key to working from home. Goodbye long commutes, rigid schedules, and busybody managers. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Copyright 2023 Liveops, Inc. All rights reserved. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. I don't mind the extra training if they had compensation for it. Earning potential. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. TMCF is the nation's largest organization exclusively representing the Black College Community. Remote work is undeniably popular and LiveOps offers that. Support. You can make money teaching it online. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Live Nation | Okta Hello, Liveops. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. With Okta we're able to quickly deploy tools to new employees. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Sign an Independent Contractor Agreement. Earning potential. Norton 360 with LifeLock helps keep your digital life safer. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. This field is for validation purposes and should be left unchanged. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Actual earnings may vary depending on client opportunity and support required. The freedom of an entrepreneur. process. They love it because it does what it's supposed to do.. Sign In | WebCE Well learn about your business and help guide the best solutions based on your needs. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Login here. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Companies across a variety of industries trust Liveops to provide virtual contact center services. Money is amazing, but like every job there are flaws. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Were all looking at the same data one version of truth consolidated in a single repository. Login to know the status of the ticket. This means you can choose when, where, and how often to work! Login. From professional services to documentation, all via the latest industry blogs, we've got you covered. Ditch the paperwork and endless manual tasks. The more investment you make in yourself, the greater the reward. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. You dont have to do anything else.. It was as simple as they said, adds Myers. Our Offices. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. That syncs to Okta and then that person cannot access any applications. Pros. Across the web. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Login - LiveOps Inc. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Pay, Vacation time, You get to work from home. Okta Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Reach out to us. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Learn about Liveops Enterprise Solutions Click Here . The amount of paper eliminated alone was a huge benefit. Independent Contractor management Ditch the paperwork and endless manual tasks. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops | Okta . Read more. Still have questions? We use cookies to improve your experience on our website. . The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Join Liveops Nation and experience the freedom and autonomy of being self-employed! It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. A wide array of jobs -- many of them well-paid -- don't require a degree.. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Are you an employee? To find out more, read our Privacy Policy and Cookie Policy. Whats it like to be self-employed and provide virtual contact center services? Have additional questions about applying? But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Its a huge, huge advantage for us, says Myers. https://join.liveops.com/work-from-home-call-center-jobs/ Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Get started on your new home business Flexibility. fits your experience, personality, and preferences the best? FLEXIBILITY AT SCALE. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Learn about Liveops Enterprise Solutions Click Here . The only downside is a lot of training without pay. When I started it, my team said, Youre crazy. This means you can choose when, where, and how often to work! Improving Peoples Lives. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Rather, you are self-employed meaning you work for yourself, or your business. Independent Contractors are responsible for expenses and control their profit and loss. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. The typical military family moves every two or three years. Submit ticket. Support. Enjoy the freedom of being your own boss. Copyright 2023 Okta. Microsoft Edge Addons Liveops is a recognized thought leader in the virtual contact center and customer service industries. As a lot of people in the company say: it just works. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Cons are having to provide your own equipment. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Login - LiveOps Inc. IT Support Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Copyright 2023 Liveops, Inc. All rights reserved. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. View our background requirements here. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Press & Media. Liveops Nation - Virtual contact center Community Browse case studies, customer service tips and other helpful resources for enterprises. Love the flexibility of the jobs, but wish training was paid. Life doesnt always run on a schedule. Still have questions? LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. But, the site does not guarantee that youll take calls during those hours. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . You can also manage cookies in your browser settings. We couldnt have done it without Openforce. 10 Things I Wish I Knew Before Becoming A Liveops Agent IT Support You are using an unsupported browser. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here We didnt just evolve the remote contact center model, we revolutionized it. Enjoy the freedom and flexibility of being your own boss. GROW YOUR BUSINESS After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. You get to dictate when and how often you commit to providing services. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Liveops exists to improve people's lives, and . Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Quickly assessing customer needs and providing sound solutions. Thats up to you. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Functionality Add this integration to enable authentication and provisioning capabilities. It changed what we focus on as IT, he says. Go Further; Marketplace. Connect and protect your employees, contractors, and business partners with Identity-powered security. Enterprise Solutions. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Forgot your password? Secure your consumer and SaaS apps, while creating optimized digital experiences. Innovate without compromise with Customer Identity Cloud. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company.