Mar 01 2023. Enter the desired address or select "USE CURRENT LOCATION" from the address/place search bar. Hold the edges of the tag with 1 hand, then peel off the backing with your free hand. Leonora Bucklin of Dallas learned she was charged for tolls on a car she no longer owned. 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. hbbd```b``z"+] D2=0,; This article has been viewed 121,648 times. Toll FAQs | Central Texas Regional Mobility Authority Issue Details : I requested a hearing regarding a habitual violator letter from NTTA dated 07/07/22 and on 08/04/22 submitted my request for the hearing before The Justice of Peace that was receive by NTTA on 08/06/22. I call in around august 15 to customer service and the rep said shell add these bills to my account. Mail the dispute form with your letter to: TransUnion LLC. They also admitted that my address on file was inaccurate, so they never actually checked to see if it had been updated. Issues reported will be taken seriously, and all reports will be examined and investigated. Fact #1 - I have lived in Louisiana for over 6 years. Assessment/Examination of Your Concern Central Texas Regional Mobility Authority (Mobility Authority) If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use. This is a bad business practice and this company is stealing our money. Share your form with others. P.O. Here's How You Can Dispute NTTA Toll Charges in Texas - NBC 5 Dallas I disputed a charge on the website with the dispute option. What can I do in regards to NTTA fees? - Legal Answers - Avvo However, with automatic payment systems comes the possibility that the system or you could make a mistake. How to Dispute a Toll Road Violation: 13 Steps (with Pictures) - wikiHow You can also report a problem online with Pikepass, Get started with TollGuru Toll API or Cloud Services, Find Charging stations, toll rates, restaurants and other points of interests (POI) along your route. How can I avoid tolls like this in the future? NTTA will maintain confidentiality and anonymity to the fullest extent allowed by law. Every time that vehicle passes through a toll, the owner's account is debited. NTTAs easy-to-use At Your Service reservation system makes getting personalized help even more convenient. Thus, it is possible that you only have a few days to request a hearing, depending on how long it took for you to get the notice after it was mailed to you. This article was written by Jennifer Mueller, JD. Stop monopolizing the rates. Director, Government Affairs@email. As a ZipCash customer, you can review account details and Notices, download transactions, make a payment, dispute a previous Notice and monitor the status of a dispute by clicking on the login button below. Browse the results on the panel to the left of the screen USPS tracking number Desired outcome: And now I have a $40 balance. How much does it cost? I received a bill from the NTTA in the amount of $13.93 for tolls on the NTTA and the TEXpress Lanes on July 19, 2022. We will keep you informed about our progress. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! Would showing proof that I no longer lived at that address help dispute the balance? As the North Texas Tollway Authority creeps more and more into our lives, drivers continue to have fits over steep fees levied when toll bills arent paid on time. The NTTA says it's an issue with the Tx Tag department. Consumer Dispute Center. NTTA Fees I have called numerous times to pay off every single one of my tolls.total of $533. We use cookies to make wikiHow great. Called again in Sept. 2022 and after lengthy discussion was told I was paying a few dollars which they took care of on NTTA placed a scofflaw block on my registration for a reported $2100, but when I called them to set up a payment plan or settlement, they told me I actually owed $2800. For example, if you file a request for a hearing with the Washington State Department of Transportation, you can pick up an evidence packet from any of the walk-in customer service centers three days before your scheduled hearing. How to Dispute a Credit Card Charge - American Express To know tolls between any locations across, Texas toll roads, bridges or other toll facilities, Disputing toll of tolling agency in Texas, : The North Texas Tollway Authority (NTTA) has an Ombudsman, program to deal with toll disputes on their toll facilities or for, Address: 5900 West Plano Parkway, Plano, TX. The ombudsman assigned to Bucklin helped resolve the charges which totaled $1,664.82. Once on the site, in the lower right hand corner, you will find an option that states 'View Receipt and Online Payment Options.' And knowing a bit more about how credit cards work can help you see where your charges are coming from and possibly even help you identify mistakes you can dispute. When dealing with the North Texas Tollway Authority over allegations of unpaid tolls it is always wise to have a legal professional on your side. That person was an NTTA ombudsman. Sign it in a few clicks. By using our site, you agree to our. So if they charge at $40 increments they are charged something like 30-40 per $40 versus 20-30 per every $2 toll charge. The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you have any additional questions about your TollTag account or ZipCash bills, please call 972-818-6882 or visit our website at www.ntta.org. Board of Directors -@email Do attach relevant documentation(s). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sounds simple but you know it is not that easy. This is on 183. However, failure to show up in court can land you in jail. After driving 170 miles on the Kansas Turnpike and paying only $14.00 and change I got stuck in this hell hole. These two steps must be done simultaneously in order to resolve both the civil and criminal portions of the case. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. The NTTA has been given a lot of power by our Texas legislature to attempt to collect alleged outstanding debts owed to them for failure to pay tollway. My name is Deanna and I'm calling from BMW of Arlington in reference to ZipCash # [protected]. Explain your situation, and ask for their intervention. I'm kindly asking NTTA to either write off these charges or have them moved to the current owner. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"