For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. I appreciate the info above, being relatively new to HAL. Usually there is a fee required. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. With this in mind, the following emergency phone numbers are available for your use. No. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Printable luggage tags are available at the Online Check-In start page. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. This is NOT unique to HAL, is extremely common practice in the cruise industry, and it is really nothing to get excited about. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Mostlocations will accept major credit cards, and some will accept U.S. dollars. It also shows you how to correctly put on your lifejacket. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. railings, buttons, door handles, countertops, faucets, etc. Please Search for the many threads that have discussed this before. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Please dial 911 in an emergency. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. What will you do today? Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. America We seek, to the extent feasible, to accommodate guests with disabilities. Holland America Line Rewards Visa Card - Barclays US These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. The issue is with the hold and the amount they want to hold. Cash Advance: Cash advances are available at the Guest Services. Cash is accepted in our casinos. Pack shoes on top of other contentsin your baggage to expedite the screening process. party to be disembarked in a non-U.S. port. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. WebFind the best value cruise sailings to South America in January 2024. locations will accept major credit cards, and some will accept U.S. dollars. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. I've had up to $1000 hold put on my cc for car rental. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. So far we have never seen any missing OBCs. Holland America You will claim your luggage when you arrive at your final airport destination. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. You may find more information on our tours and shore excursion programs on hollandamerica.com. At Holland America Line, cruising is our passion. My experience has been the same as Krazy Kruizers. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) Alcoholic beverages will not be served to guests under age21. For many years we have emphasized environmental stewardship and conservation in our operations. If we do not have your information by this deadline, you will be unable to sail. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. Powered by Invision Community. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. Promotion is based on promotion code(s) N2 and based on double occupancy. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Is this essentially correct or am I missing something? or CDs. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Allsuch requests should be made before sailing through your travel advisor. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. LauraS Holland America Line does not recommend storing medication in any mini-bar. Internet is accessible from the comfort of workstations on board or from a personal laptop. The reduced deposit applies to sailings of 3 days or longer. Travelers diarrhea (TD) isthe most common illness to affect travelers. Guess we're just lucky. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Theres never a dull moment on your Holland America Line cruises. That is ridiculous. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. 1. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Shore Excursion credit must be used on corresponding cruise and is non-refundable. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Holland America Line is Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. We have some from HAL; some from TA and also our CCL stocks. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. Your stateroom keycard will be delivered to your stateroom. Please contact Guest Services for more details. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Please note that this is a U.S. government regulation over which Holland America Line has no control. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. No internet purchase required to download or use on board. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Florida_gal_50. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Having said that, remember that rules do change by ship and also some ships are stricter than others. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Boarding may be denied or fines may be levied against those guests without proper documentation. Experience the best in cruise ship entertainment. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Vaccination requirements change frequently. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. bars, the shops, spa, shore excursions. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Onboard credit card account - Holland America Line - Cruise Critic Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Make your wedding dreams a reality. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! Cruise lines are no different. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Good explanation! Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. These will be used first and are not refundable. What can I use it for beside food? Conserving water results in less energy spent making water, thus saving fuel. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. A seamless transition is what our pre- and post-cruise hotels and tours are all about. ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Choose from options for calling only, calling and messaging or calling, messaging and data. Fax Service: Please contact the Guest Services for details if you wish to send a fax. Items that should be registered generally include those not manufactured in your country. There are so many choices on your Holland America Line cruise. For this reason, Holland America Line has size and weight guidelines for scooters. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Absolutely nothing is charged to your credit card until the final day or evening of your cruise. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. Enjoy warm sunshine, shimmering seascapes and vibrant cities. Reconfirm any special requests with the Maitre d after you board. You may request seating time, table size and indicate with whom you wish to dine. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks.