This step is important to cover in detail because its not as simple as taking the images and description of an AliExpress listing and placing it on your website. Thats not the most useful option when dropshipping with AliExpress since the buyer will typically unpack and open the package, which means theyll break the seals. How to Create a Shipping Policy: Tips, Examples and a Free Template Since the supplier is typically the one shipping out the product, they should also have a return and refund policy that covers damaged products. Considering that dropshippers typically dont hold any inventory, dropshipping returns are sent back to your suppliers address or warehouse. Shipping rates & costs. If the return delivery costs more than the product itself, its not worth having it returned. Ask your suppliers how long it typically takes for them to fulfill and pack orders, as the handling time can differ greatly from a wholesaler to another. Will you accept only damaged products and products that didnt arrive on time, or will you also accept returns on wrong sizes and fits? If youre using DSers, the order will be fulfilled for you automatically, including the tracking number, and your customer will know their order has been shipped. Shopify has a refund policy generator that you can use for free to create your dropshipping return and refund policy. When you receive an order, you pay for that product at wholesale prices. If a customer wants to return a low-ticket and cheap item, where shipping probably costs more than the item itself, its a good idea to allow them to keep the old product and offer them a refund or a new product. It also helps to compare your draft with the shipping policies of other stores to see how best to improve yours. Covid-19 Shipping Policy. And fulfill your orders to your customers in the most prompt way? Shopify has a free policy generator to help you with that. And dont forget to take a look at our Return Policy template here as well. Now its just a matter of waiting for your customers to receive their order. As we mentioned above, theres a free Shopify policy generator you can use to draft your dropshipping return policy, whether or not you have a Shopify store. Free Shipping. 100+ product updates to help every business build for the long-term, Find a niche or business idea and get started, Practical steps for starting a business from scratch, Learn the 11 steps to starting a business, Start a business selling in-demand products, Everything you need to know about selling t-shirts, Sell customized products without holding inventory, Learn about dropshipping and how it works. You could check out marketplaces like CJDropshipping since they keep stock in different warehouses worldwide. Choose what to sell and find reliable AliExpress suppliers Dropshipping is a fulfillment method. Alternatively, you can use DSers, which can handle all of this on your behalf, making it easier for you to purchase orders on AliExpress and watch for product price changes. Dropshipping returns policies are essential for ecommerce businesses big and small. How to Start an Amazon Dropshipping Business That Makes Money in 2023 So, to not miss out on any sales, you should make a separate page for Returns and Refunds, as Spigen does here: But, to make your conditions extra clear and more easily findable to your customers, you should display the most important part of your return and refund policy in your shipping policy as well. Most of the time, you will be dealing with multiple suppliers that each have their own policies, practices, and shipping costs. Buy Any 3 Dropship Stores An address change is something that a typical online business could potentially handle, but when you are dealing with a third-party, communication can sometimes take time and your supplier may not be willing to go the extra length, as their role is limited to fulfillment and does not involve offering customer service. Today, nobody wants to wait 60 to 90 days to receive a product. Unsure if youre capable of selling a certain product? In this example, I chose running shoes as my store niche. Start by clarifying how long your store takes to process orders. In the meantime, start building your store with a free 3-day trial of Shopify. We process all orders placed after 6 PM on the next day as a priority. Do Dropshipping is compensated for referring traffic and business to these companies. You should also indicate that those are at the sole responsibility of the customer, as it can be hard for a business to calculate or estimate those costs, which can be significant depending on the destination country. Aliexpress Dropshipping & More - Dropship Products with your own Here are a few things I look for when selecting a product on AliExpress to dropship: Once you set up your Shopify store and have a product category and supplier in mind, its time to start adding products. In this section, make sure to include additional notes such as possible holiday shipping delays or the additional time you take to process the order before shipping it out. A shipping policy should be concise but thorough by highlighting essential shipping information that your customers should be aware of. Press Esc to cancel. This helps customers decide whether to proceed with a purchase. Top 12 Must-Have BigCommerce Dropshipping Apps for 2023 Native Upsell has a recurring fee of $14.90 per month. Sign up for Shopify's free trial to access all of the tools and services you need to start, run, and grow your business. You can start your AliExpress dropshipping business as well using affiliate programs (AliExpress Portal or Admitad). While adding products to your Dropshipping store, here are the things you need to keep in mind-. The dropshipping return and refund policy should be written in plain words, include every necessary point, and cover every imaginable scenario. If thats the case, then the return shipping address will have to be the one at your supplier in China. US $15.25. Ensuring that your drop shipping policy has a section outlining the various mediums through which customers can reach you can give them more confidence as they shop with you. These are the options we offer to our clients: International orders are subject to customs charges as they enter your country. This way, whenever you get an order, it will be easier for you to find the supplier on AliExpress, as well as keep track of price changes. Remember to draw inspiration from the dropshipping shipping policies of successful online businesses to ensure your shipping policy is all-encompassing. How to Give Refunds If You're Using WooCommerce? 1. If its indeed lost, you should state that your customer can get a free replacement or a refund. These are some things to cover in your shipping policy: The first thing that all potential customers would like to know about shipping is the shipping cost. How to Give Refunds If Youre Using WooCommerce? Its important to make buyers aware of issues that might affect order processing and shipment. WooCommerce Dropshipping - WooCommerce Generally speaking, a dropshipping return policy should contain at the very minimum: As an eCommerce plugin for WordPress, WooCommerce has its own Orders menu where you can find, manage, and refund any order you need. Marketing is also the umbrella of activities you do in pursuit of building a brand, like creating content thats helpful and entertaining. Finding Dropshipping Products to Sell in 2023 | Printify AliExpress Dropshipping Business plugin for WooCommerce allows you to easily import any AliExpress products directly into your WooCommerce store and ship them directly to your customers - in only a few clicks. Discount On Dropship Stores. Businesses that use dropshipping do not pay for storage, handling, or shipping. What Are the Pros and Cons of Accepting Returns? If the product is damaged, ask your customer to take photos and send those photos to the AliExpress seller and go from there. Now that we understand how AliExpress can help you source products as a dropshipper and why its important to correctly position your store, lets move on to getting your store set up. Youll start receiving free tips and resources soon. If you are trying to upsell your customers by offering free shipping above a certain spending amount, you should also mention it here. The last app for boosting sales on your BigCommerce dropshipping store is Doofinder. How to Write a Shipping Policy for Dropshipping Stores - WebsitePolicies Visitors on your store can go to the shipping policy page and read everything on the shipping part of their order process, so they will know what to expect. Remember that, ideally, you want customer loyalty and repeat sales. And your third option is to offer your customers a full refund, store credit, or a replacement item without asking them for a product return. Stay up to date with news in the industry, First emails will contain the best articles on the blog to get started, how to deal with these long shipping times, at our Return Policy template here as well. Try Shopify free for 3 days, no credit cardrequired. Thank you! Once a shipment is ready and sent out, you will receive an email with your order specifications and a tracking number. Order, From most common dropshipping experiences, sellers find it overwhelming to deal with numerous product variations and the analytics involved. So, here are all the pros and cons of accepting free returns: As a marketplace with different sellers, AliExpress has one general Free Returns program where you can return an item within 15 days for free if its unpacked and undamaged. Unlike other marketplaces like Amazon and eBay, AliExpress has a unique infrastructure, ideal for the dropshipping order fullfillment method. You should also verify if the carriers used can ship to P.O. In the exceptions segment, you can mention how you intend to deal with refunds and returns and any cost the buyer would incur, together with the duration of the validity of the policies. Dropshipping Policy Examples and Template, Writing a Shipping Policy for Your Dropshipping Website. For instance, if your supplier offers only a 7-day return and refund period, it doesnt make sense that you provide a 30-day money-back guarantee. How To Add Shipping Policy On Shopify - A Step By Step Tutorial. It includes details on shipping costs, shipping methods, delivery times, and if applicable, details on import duties & taxes. What is Dropshipping? We are not responsible for these charges. What Should Be the Dropshipping Return Address? Dropshipping chrome extensions, Your email address will not be published. The seller handles the rest. Lets see how to decrease your return and refund requests: The product description block is a great selling point, so were all aware of the importance of making it sound appealing and attractive. Kindly account for these charges as you place your order.. A dropshipping return policy is a written "rulebook" where the retailer or store owner explicitly informs their customers of the conditions under which it's possible to request a return and refund and the specific steps of the return process. The next best alternative that might work better for you if shipping is an issue is offering refunds without asking for a product return. An extra tip is to add your shipping policy to Shopifys Legal section. Read more: How Does Amazon Dropshipping Work? Awesome to hear that the article helped you! Returns and Refunds. 2022 Guangzhou Haoqianyi Trading Co., Ltd All rights reserved. Thus, while below are some of the core things you should include in your shipping policy, only you can decide which shipping information is important enough to your customers and store to warrant being in your shipping policy: The time it takes to process and package an order for shipment determines how fast it gets to the customer. This way, people from those countries wont be able to place an order with you. Using Etsy, store owners can manage and exceed their clients, Most eCommerce businesses outsource order management to experts or use OMS software to automate and make the order management process efficient. We suggest using these templates to save questions from buyers and adapt the template to our shipping time. Whether you're creating a new shipping policy from scratch or updating your existing policy to curb customer support inquiries, we've put together this resource to help you cover and communicate the right detailswith a template to get you started along with examples you can borrow ideas from. Your customers need to know this before they place an order, as most people are used to the extra-fast shipping times of Amazon and the likes. How To Start Dropshipping: 6 Steps For A Successful Business It includes details on expected delivery times, shipping costs, shipping methods, payment and tracking information, shipping restrictions, and international shipping. The goal of Do Dropshipping is to put these gurus out of business by giving everyone access to the resources that they need to start their own dropshipping business today. Thats it! Dropshipping Return Policy Templates - Dropship Corporation Have a structured and clearly outlined return process thats understandable, straightforward, and easy to follow. I. What to Include in a Dropshipping Shipping Policy? Return Policy for Dropshipping - Privacy Policies A dropshipping shipping policy is a page on your store that informs your customer about shipping methods, shipping costs, and delivery times. 57.41 $ 3.07 $. Offer a free return and full refund (better for high-ticket items); Offer them to keep the faulty product and give them a full refund (best for low-cost products); Offer them to keep the product, plus offer a replacement item or store credit; Your customers will have a clear and transparent process to follow; Youll avoid miscommunication and misunderstandings; Your customers will feel secure, and youll prevent suspicion; To comply with different customer country laws; Items that can and cant be returned or exchanged; How much time a customer has to return an item; The conditions that have to be fulfilled; The shape of the products returned (worn, damaged, used, etc. AliDropship - Instant access to 50,000+ products that are bestsellers on AliExpress. When a customer buys a product from your online store the order is sent to your dropshipping partner (supplier/wholesaler or manufacturer) who prepares the order and ships the items directly to your customer rather than you shipping them yourself. #: Reduces shipping-related customer support requests. This can be overwhelming and may lead to headaches if you dont select a high quality product from a reliable supplier. 3. Yes. Then, just copy our Do Dropshipping Shipping Policy Template above and paste it in Shopify. Your supplier should be able to provide you with the name of the carrier and a tracking number for each order that it ships on your behalf. The big difference is that theres more competition than in previous years. Many suppliers will offer it for free. Buy Any 2 Dropship Stores. How to Handle Returns when Dropshipping from China? Here is a dropshipping shipping policy template for your inspiration. What you have to keep in mind is that from the customers point of view the dropshipper doesnt exist. Doing this can save you some money, especially if youre selling low-cost products. All these steps can be done with a few clicks. This is why the online store is the one that needs to have a shipping policy, as it is where the customers are going to go look for one. However, suppliers or dropshipping agents often have warehouses in the US and addresses closer to your customers. This number helps you track your product throughout the shipping process. Or only on full-priced products? For international shoppers, you can include the additional charges they would face, such as import taxes. We are a team of online retailers who are very interested in stocking your line of products on our eCommerce store. This dropshipping return and refund policy should be an essential page of any dropshipping or eCommerce store since it creates trust and adds a layer of safety for your customers. Make sure to clearly state any additional costs that might be associated with certain options. With standard free shipping, customers can expect these orders to reach them in 5-7 working days. Disclaimer: The Do Dropshipping Shipping Policy Template is no legal advice. Dont be scared to use it; its free! International Shipping. These suppliers usually have long lead times, think a month or two sometimes from the moment the order is placed. Now that you know what to include in a shipping policy, heres a template that you can use to create your own shipping policy. I also recommend reading this article, its long but will explain you everything related to starting your own dropshipping store. boxes and military addresses, which are both common exclusions. Some dropshipping companies offer a storefront, but they can be expensive and not have a lot of customizable options. Its also important to explain issues that can cause delays perhaps you only process orders on weekdays? Once you begin selling, store expenses and eCommerce fees can stack up, so you need to think about finding dropshipping products that minimize these risks. We are glad to hear that you found the article helpful . Make sure to give your customer a realistic delivery time, so they will know what to expect. Lets help each other to have an awesome dropshipping journey!