They charge way in advance as well. Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. document.write ("?zoneid=7&block=1&blockcampaign=1"); if (document.context) document.write ("&context=" + escape(document.context)); How do I access "For Subscribers" content? Get up-to-the-minute news sent straight to your device. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . The first charge should only have been for $43 approx. azcentral.com and The Arizona Republic: Phoenix and Arizona news '&charset='+document.charset : (document.characterSet ? The phone number will be in your phone book, on your bill, or in the newspaper. | Terms of Service | Privacy Policy, Arizona court OKs execution request that AG tried to undo, Tempe OKs plan to change street, park names with KKK ties, Hobbs vows not to carry out execution scheduled by court, Bradshaw Mountain Hi-Railers holding model train display Saturday, March 4, County superintendent expected to appoint candidate for Yavapai College Board on March 10, Embry-Riddle to host Aviation History Presentation: Eric Bippert Virgin Orbit Test Pilot March 9, AZ lawmakers move to cut length of jobless benefits, American Legion Post 6 Honor Guard commander passes leadership baton, 2023 storms produce above-normal precipitation for Prescott, benefiting local lakes, March snowstorm brings more than foot of snow to parts of Prescott, surrounding areas, Contents of this site are Copyright 2023 Prescott Newspapers, Inc. and Western News&Info, Inc. All rights reserved. Find out everything you get with your subscription at tucson.com/valuekit. Im really enjoying it! 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); document.write ("&loc=" + escape(window.location)); What happened? Please allow 2-3 weeks for our systems to update your request. To view the e-Newspaper, you must be a subscriber and have Activated the digital portion of your account. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. If you no longer remember the password, try clicking on the Forgot password link on the sign in page to trigger an email with a link to reset your password. get her started right away. Are subscribers charged extra for the Thanksgiving Day paper? Arizona Daily Star no longer handles the ordering process for TV Weekly Magazine. document.write ("<\/scr"+"ipt>"); Can You Bring a Defibrillator on an Airplane? They can make sure your paper is not there, and if it was delivered, they can pick it up for you. I saw a discounted offer or promotion, but I am already a subscriber. Click "My Apps and Games" then "Installed". 40 Under 40. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. If you do not see your name, your account may not yet be activated. Access the eNewspaper at. Temporary Stop / Start Paper | The Daily Courier | Prescott, AZ Circulation Director - Arizona Daily Star. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. . $20 per month. There is no paper statement fee if your account is set up on EZ pay. and would like to offer Ms. ******* a three-month complimentary digital subscription You can cancel at any time by calling Customer Service at 1-800-332-6733. Can I get that lower price? Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. The App is Free but requires an Electronic Edition subscription to view. Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local document.write ('&cb=' + m3_r); legals@tucson.com. I called the newspaper to complain and recejive a refund. var m3_u = (location.protocol=='https:'? Let them know that you are ready to resume service. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); 2 days print + full digital. Installation is the subscribers responsibility. We apologize for the miscommunication. Get up-to-the-minute news sent straight to your device. We continue to have delivery issues and are consistently told the problem will be resolved. } Vacation | starlocalmedia.com Im able to access the e-Newspaper, but it isnt working properly. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. Unfortunately, this can sometimes increase wait times. Total Access includes: + The comfort and reliability of print home delivery + digital access with our E-paper, available online and in our apps. '&charset='+document.charset : (document.characterSet ? Tucson.com is metered, allowing non-subscribers to view 2 articles for free every month. In most areas, the paper will be delivered by 06:00 AM on weekdays, 07:00 AM on Saturdays, and 07:00 AM on Sunday. Chat Now Or email our. Help Center - The Arizona Republic The Arizona Daily Star is home delivered by a team of independent contractor carriers. However, when there is no postal delivery, such as federally recognized holidays, your newspaper will be delivered the next day there is postal delivery available. If I had known what the Star was going to do with the comic pages I would not have renewed my subscription for $1100.00. } This change was mandated Arizona Star Newspaper Vacation Hold - Wakelet document.write ("'><\/scr"+"ipt>"); A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. Arizona Daily Star no longer provides home delivery services to Safford, AZ. NO CALL BACK. AZ News Today from The Arizona Republic Get started today. Have questions about your subscription? 4 complaints closed in the last 12 months. Customer service center hours are from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. That means, if you didnt pay your bill, but we didnt hear from you, well assume you want to continue home delivery. '&charset='+document.characterSet : '')); Start home delivery of the Arizona Daily Sun and enjoy full access to our digital products along with your print subscription. Zero stress. Our e-Newspaper is an exact digital replica of the daily print newspaper, viewable on computer, tablet or smartphone. * Please note we need 4 business days notice to process your vacation stop online. Report Breaking News: 520-573-4101 or metro@tucson.com. This situation occurs mainly in very rural areas. '&charset='+document.characterSet : '')); Information about canceling. //]]>--> Digital Access subscriptions, however, include access to our e-Newspaper, and can be viewed from anywhere. Published 12/18/2022. Soon after the subscriptions were renewed, the Star drastically downgraded, shrank, and modified their comic pages. In some areas weve had ongoing challenges with our newspaper delivery caused by a variety of economic factors. Who should I contact? Vacation Stop / Restart. If your paper is wet, damaged or missing, please report it by clicking onto your account on tucson.com, and going to the Report Delivery Issue link. After the promotional period ends, the Full Access subscription will continue and be billed monthly at the then regular rate. Not finding the answer you are looking for? the end of his stated promotional period. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. The digital portion of your subscription remains active and available, so content charges will continue to be applied while you are on vacation. , 101 E. Market St. Suite D Warrensburg, MO, 64093 Depending on Ms. ******** banking institution it may take 5 to 7 Two people could not do their job properly and so I am not convinced anyone can. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. New subscribers can sometimes take advantage of temporary promotional rates. Why? Vacation | tucsonlocalmedia.com Contact Us | tucson.com - Arizona Daily Star No. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. I agreed that was ok although I wasn't happy and no longer wanted the subscription and asked for a timeframe. On Mondays (our busiest day), hold times have been up to hr. document.write ('&cb=' + m3_r); From time to time, our system does not recognize the information entered by a subscriber on our Activation page. Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. Tucson, you hold a very special place in my heart (and soul) and reading the Arizona Daily Star online is part of that! If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. Sign up for one (or all of them) today at, Get a fresh mix and perspective on the conversation of the day, putting your ears right in the center of it. What should I do? Sometimes, automated e-mails from Arizona Daily Star get caught up in spam filters. This line on your bill simply means that we will not increase prices for billing periods which youve already paid. Called paper on 8/13/21, Rate had increased to $55 a month from $40. I recently renewed my annual subscription for home delivery of the print edition of The Arizona Daily Star newspaper (hereafter the "Star"). her subscription and the trouble it caused. If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). Paper not delivered on several occasions, no rebate offer, no refund for undelivered papers. *** ***** rateincreasedfrom Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. Calling the company should take care of it, but the carrier may forget and deliver it anyway. Is a TV Weekly included in Single Copy papers I buy at the store? Most problems with e-Newspaper display, features and printing can be solved by going through the following steps: My e-Newspaper is missing sections or content. The charge they made on my account on 9-7-21 for 223.24 is payment through 12-30-21. In an effort to avoid unintended interruptions in delivery, we provide a grace period prior to stopping delivery. Subscription FAQ - Arizona Daily Star Existing subscribers can sign up for EZ Pay by visiting, Subscribers can update their payment method online by visiting. Click the link, then follow the prompts to cancel your subscription. Hobbs refuses to say if she will approve elimination of cities' grocery tax Numerous challenges expected in City of Prescott's coming . can disregard any bills he has received. Closed my account in November of 2020 via customer service and still being charged and told my account is active. Arizona Daily Star papers are late today, read e-edition with link below Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. The phone number will be in your phone book, on your bill, or in the newspaper. That should be the last charge. You may need to refer to your program's help documentation to learn how to check these types of settings. Lastly, after you check the above, please try to clear your cache and cookies to ensure a "fresh" start: Close and re-open your browser (all tabs). This action will link your print account to our digital offerings and give you full access. Get latest news, events and information on Arizona sports, weather, entertainment and lifestyles.. The Thanksgiving Day paper is included with all home delivery subscriptions at no extra cost. I tried to Activate but it didnt work. Arizona Daily Star. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. if (document.mmm_fo) document.write ("&mmm_fo=1"); If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. Sometimes this occurs when customers have multiple accounts. business days to post to her account. See details. How to Cancel a Flight Made Through Travelocity. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. refund of $14.72 was approved on Friday March 25, 2022 and went back to Ms. ******** Yes. *** ***** Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. Listen today at. Yes. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. In most areas, new orders begin within 2 to 3 days after the order request has been received. *** ***** .99 per month promotion ended in March 2022. will follow up with representative and provide additional training. I don't subscribe. Submitting a response indicates a willingness to work with customers to make things right. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. My bank didi not have any such record of a 40 dollasr deposit. They told me I had to call to cancel. Content charges will continue to be applied while you are on vacation. If you haven't yet registered your account, it's easy. Can I get one of those road-side tubes for my newspaper delivery? Yes. Manage Your Home Delivery Subscription - Star Tribune Help Center Can I still get the Arizona Daily Star delivered via U.S. mail? Also, with this app, its super easy to select and look at ads within the paper. iOS and Android App Issues I called again and complained. She restarted account at discounted rate of $35/month promotion for 12 months. Some content is designated for subscribers only. Report Breaking News: 520-573-4101 or metro@tucson.com, Executive EditorialEditorial, Opinion, Letters to the EditorGraphicsLa EstrellaPhotoSportsTucson & RegionTucson.com & Breaking NewsAdministration. We strive to maintain these guidelines; however, there are always circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. Report Breaking News:. A $5 paper statement fee is included on each printed statement you receive. How are Vacation Credits calculated on my bill? Gov. They agreed. Go to tucson.com/subscribe to see your options.