An official website of the United States government. DHS OIG agreed with this recommendation. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. Menu; Search; En Espaol; Contact; Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. DHS OIG agreed with this recommendation. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. We will continue to monitor DHS OIG's efforts to address this recommendation. OIG's Role Atlanta, GA 30303 A lock We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. (312) 730-1620 See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Phone: (202) 616-4620 Drive transformative change to improve DHS programs and operations and promote a safer homeland. Secure .gov websites use HTTPS Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. DHS OIG agreed with this recommendation. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Philadelphia, PA 19107 (202) 566-2391. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Fax. Vacant, Regional Inspector General for Audit In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Find direct contact information for DHS, its component agencies, and specific programs of interest. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. We will continue to monitor DHS OIG's efforts to address this recommendation. Your suggestions will be considered as the Office of Inspector General considers new projects. Field Office Location. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Need help applying for benefits online? (LockA locked padlock) Southeastern Region Email. Washington, D.C. 20201 Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. A lock This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. (404) 974-9417 In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Yes No In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Office of Rehabilitation Services. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Fax: (404) 331-5046, Phone: (312) 353-1203 We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. We will continue to monitor DHS OIG's efforts to address this recommendation. Please direct all media and/or general information inquiries to OPA. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. > About In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. A .gov website belongs to an official government organization in the United States. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. DHS OIG concurred with each of GAO's 21 recommendations. DHS OIG agreed with this recommendation. OIG is headquartered in Washington, DC, and has three regional offices. No. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. 61 Forsyth Street, Room 19T30 Fax: (703) 413-1833, Phone: (703) 413-1865 DHS OIG agreed with our recommendation. DHS OIG agreed with this recommendation. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Our diverse team of oversight professionals are . Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. . Below you fill find contact information for those offices. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. DHS OIG agreed with this recommendation. See All Field Offices. 794.7788 401 W. Peachtree Street N.W. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Check-In Office. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. 230 South Dearborn Suite 3964 Official websites use .gov We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG agreed with this recommendation. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. > Agencies Federal government websites often end in .gov or .mil. Fax: (817) 385-2080, Phone: (303) 335-4201 HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. Fax: (215) 717-2981, Phone: (415) 355-2700 Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Fax: (202) 616-0271, Phone: (703) 413-1801 The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Chicago, IL 60604 Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Fax: (312) 886-7065, Phone: (817) 385-2071 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. We will continue to monitor DHS OIG's efforts to address this recommendation. Receive the latest updates from the Secretary, Blogs, and News Releases. 100 Penn Square East, Suite 502 Yes No Fax: (915) 577-9012, Phone: (713) 718-4888 Published: Jun 03, 2021. Fax: (313) 226-4006, Phone: (915) 745-1654 Providence, RI 02903. Fax: (703) 413-1833, Phone: (404) 588-3870 (LockA locked padlock) HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. In January 2023, DHS OIG issued an updated report review directive. Fax: (303) 335-4002, Phone: (313) 226-4005 These actions address the intent of our recommendation. > IEA ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. About Us . Report financial crime by contacting a U.S. Secret Service Field Office. An official website of the United States government. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. 1-401-421-7005. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. If you have contacted other . About Us . In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Washington, D.C. 20201 When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . Home By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. Fax: (617) 748-3965, Phone: (312) 886-7050 Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Actions Needed to Address Long-Standing Management Weaknesses. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. (916) 930-2388 40 Fountain Street. For more information, see our USCIS Visitor . Field Office Location. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. Looking for U.S. government information and services? The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Secure .gov websites use HTTPS Region covers Arkansas, Louisiana, Oklahoma, and Texas. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. or https:// means youve safely connected to the .gov website. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. . Media inquiries and department press contacts. Check-In Office. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) DHS OIG agreed with this recommendation. Kansas City, MO 64106 DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. An official website of the U.S. Department of Homeland Security. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue The Office of Innovation has cataloged organization policies and the corresponding responsible offices. Suite 30.450 Atlanta, GA 30303 Location details EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. (LockA locked padlock) 500 12th St SW . We will continue to monitor DHS OIG's efforts to address this recommendation. Directions. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Main Navigation. Notably, some actions to fully establish these offices remain in process more than a year later. Washington, DC 20528-0305. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 Open

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

, Open Partially Addressed

Actions that partially satisfy the intent of the recommendation have been taken.

, Closed Implemented

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Operational and Support Components Department Leadership Biographies Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. We will continue to monitor DHS OIG's efforts to address this recommendation. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Region covers Connecticut, Delaware, Maine. Home Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO.

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