Save. He seemed very nice and personable at first. Read Also: Sailboat Vacations In The Caribbean. Please visit RCI.com for details. The club promoter is making a profit somewhere along the process. Has that happened to anyone else? This was a hassle no doubt. I've had my bank account since 1975 and want to keep it. Others, however, ask you to pay big up front for some promised future benefit. Our credit is being held hostage by Palmera Time Share. After purchasing, I was told to just click Book Me and schedule my trip. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. available to us. Scam Clue 2: A promotion claiming youve won something. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Repeat this to yourself as often as is necessary. All content should be genuine and unique to the guest. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Please be wary when you go on this tour. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. For a better experience, please enable JavaScript in your browser before proceeding. We bought 3,000 points for around $13K. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! We retained Other restrictions may apply. Fla. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Check the complaint history, rating and reviews on this company. You can find contact details for Palmera Vacation Club above. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Amount in Dispute: $1,500.00 If we can verify it in our system, an email will be sent to you with your password. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! He also danced around answering a lot of questions. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. 46 inquiries He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Vacation Club. We have excellent credit and I don't want this to ruin it! So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Well guide you through the process. Palmera Vacation Club | Timeshares Only Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. If I were you I'd get out of there as quick as you can. This is the version of our website addressed to speakers of English in the United States. So they could either buy it back or he'd just quit making payments, so they let him out of it. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Some restrictions apply. Useful. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. In Share your photos and videos with others to prove the truth of your words. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Respect the privacy of others. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? I submitted a certified letter to the company with no response. Bottom line: Palmera VC is a scam. After purchasing, I was told to just click Book Me and schedule my trip. Box 7602, Hilton Head Island, SC 29938. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. I just want out. He showed us the availability for the following year during the same week we purchased. Taxes, additional fees and charges may apply. Make sure any club youre considering can pass an easy scam test. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. After checking in we were paired up with the salesman. Business Profile for Coral Resorts - Better Business Bureau Click here to get notifications about new complaints of Palmera Vacation Club. I suspect this goes on all the time. Palmera is deducting $295 out of my checking account a month. They just came to our room. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. BBB Business Profiles are subject to change at any time. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Feb 28, 2023 7:27 pm EST. Category Timeshares & Vacation Clubs. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Nothing that the salesman presented to us was Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives You can call member services, leave messages and never get a call back. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. #3. I have already paid $2655 plus $846. Called better business and state of SC. Read full review of Palmera Vacation Club. He didn't listen to anything we said at all. Desired outcome: Contributions should be travel related. It may not display this or other websites correctly. I called the number they gave me three times to cancel the contract but no one answered. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Looking for Palmera Vacation Club Login? Time share oversere haven't got anywhere yet. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Palmera Vacation Club Reviews And Complaints - VacationTalk.net Palmera Vacation Club Company complaints 12 - complaintsboard.com I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Desired outcome: Palmera Vacation Club has been in contact with Ms. ***** File No. I did this for over an hour. Barcelo bought out Occidental right . Load More; Browse for Rent Browse for Sale Add Your Property. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation".